Digital Delivery All PrePress Toolkit artwork and apparel templates are for digital download. We package the files as a ZIPPED (.zip) folder containing all artwork and important information pertaining to your download, we even include video tutorial for most of our products so be on the look out for them! Two Ways to Download 1. Once you have completed the checkout process you will be email (straight away) with your download link(s) to the email address you leave during the checkout process. 2. You can also access any purchased products from your very own MyAccount at any time, day or night, 24 hours 7 day’s a week. We will set up a MyAccount page for you the first time you make a purchase. You’re MyAccount page is super convenient for those times when your computer crashed and you loose all your files..don’t laugh, it happens more than you think, rest assure you’re purchases will be ready to re-download whenever you need them. Customer support If for any reason you are having trouble accessing your downloads please do not hesitate to contact us on our contact page. We guarantee someone will contact you within 48 hours, but it’s usually much MUCH sooner than that!